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Vibrate weak and BlackBerry PRIV contact issue?

New user here. I have a question about the vibrate, it's very weak even on strong setting. It's very noisy, but not very strong (I can hardly feel it) 
Is this normal? Also, although I have granted the app access to my contacts, it won't sync them. I'm worried it's due to the BlackBerry PRIV contacts all. Anyone else have a BlackBerry Android device? 

Please help. 

I did not find the right solution from the internet. 

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